Tyohari.in Return Policy

1. Return Policy Overview

At Tyohari.in, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return process. Please read the following guidelines to understand our return policy.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • Initiate Return: You must initiate the return process within 30 days of the purchase date.
  • Condition of Item: The item must be unused, in its original packaging, and in the same condition as received.

3. Non-Returnable Items

Certain items are non-returnable. These include:

  • Personalized or Customized Products: Items that have been personalized or customized cannot be returned unless there is a defect or error on our part.
  • Final Sale Items: Items marked as “final sale” are not eligible for return.
  • Perishable Goods: We do not accept returns on perishable goods.

4. Return Process

To initiate a return, please follow these steps:

  • Contact Customer Support: Reach out to our customer support team at support@tyohari.in with your order number, details of the item(s) you want to return, and the reason for the return.
  • Approval: Our team will review your request and provide you with instructions on how to proceed if your return is approved.
  • Packaging: Securely package the item(s) in the original packaging and include any accessories, tags, or labels.
  • Shipping: Ship the item(s) back to the address provided by our customer support team. Please note that the customer is responsible for return shipping costs.

5. Refund Process

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved:

  • Refund Method: The refund will be processed to the original method of payment.
  • Timeline: Please allow 7 business days for the refund to be reflected in your account.

6. Exchanges

We do not offer direct exchanges. If you need a different item, size, or color, please place a new order and initiate a return for the original item.

7. Contact Us

If you have any questions or concerns about our Return Policy, please contact our customer support team at support@tyohari.in.

Thank you for shopping at Tyohari.in!